Do you remember waiting in line at a bank during business hours to withdraw money from your account? If you were late, you risked having no money for the weekend! Doesn’t that now seem incredible?
The growth of online banking and transactions of all types has exploded in recent years. We now enjoy 24/7 online access to our funds as well as global shopping from the comfort of our homes. Technology has changed our lives immeasurably, however it has also led to a new type of personal risk: personal fraud.
Online fraud refers to any type of fraud scheme that uses online services to conduct fraudulent solicitations, fraudulent transactions or to transmit the proceeds of fraud to financial institutions.
Banks and financial institutions spend millions on sophisticated software systems to protect our accounts. It is for this very reason criminals instead focus directly on customers to trick them into disclosing confidential personal information.
However, there is a lot you can do to protect yourself. Being aware of the risks will help you make better choices about how you use the internet.
Simple Steps You Can Take To Minimise Your Risk
Install security software and set it to “scan regularly”.
Reputable software will protect you from viruses, malware and spyware and alert you to threats. It is equally important to pay attention to security settings on mobile devices or any device that has an internet connection.
Scareware often appears as a pop-up advising your computer it is infected. It prompts you to purchase (useless and possibly dangerous) software to repair it. Check your security settings and ensure your pop-up blocker is on.
Turn on auto updates – most software companies issue free updates to fix security issues and other bugs. Automatic updates ensure software is always up to date against the latest threats. If you have old software no longer supported with updates from the manufacturer – uninstall it.
Be wary of clicking links or attachments in emails or on social media sites. As a general rule, if you don’t know the sender – delete.
Review and adjust your privacy settings on all social media sites. Facebook, Linkedin and Instagram have featured guides on their websites.
Use strong passwords AND change them twice a year. If a computer offers to save your password when you log in, say ‘no’. Scammers can use malware to locate passwords stored in your PC.
Use different passwords for each account. And whatever you do, don’t store a list of passwords on your computer! If you must, write them down and keep in a safe place.
Secure your wireless network. Assign a password so that any attached device must know the password to connect.
Try not to use wi-fi hotspots or public computers for sensisitve Internet usage. Always clear the history, close the browser and log out after use.
Practice Safe Shopping
When shopping online, check you are on a secure page. The web address will begin with https and display a locked key or padlock icon. But beware, scammers can reproduce symbols to make a fake site look secure. If in doubt, don’t purchase. Better to be safe than sorry!
Always keep a copy of your transaction. If you suspect a scam or fraud, contact your bank immediately.
NEVER send your bank or credit card details by email! All transactions should be through a secure web page. Conversely, banks will never send you an email asking you to reveal your account details or password. Ignore or delete any email that looks suspicious or contact your bank by phone to confirm legitimacy.
